by jyoti | Mar 9, 2021 | Persona
Adam is porting-in to NYCHA from a PHA and is on public assistance. Port-in Eligibility Use case: The system should allow users to review household information and determine the eligibility for subsidy for port-ins. How it works: NYCHA will have a choice of entering...
by gsolis | Mar 9, 2021 | Persona
Isaac is a NYCHA inspector who is working with the system to get his schedule which contains both annual and special inspections. He conducts inspections in the field using a NYCHA tablet. HQS Inspections Workflow Inspection scheduling Use case: The system should have...
by gsolis | Mar 8, 2021 | Persona
Norma is a standard applicant applying to NYCHA and is placed on the waitlist until selected for Section 8. She then goes through the process to determine eligibility and move-in and goes through the annual recertification process after a year. Section 8 Workflow...
